Introduction
Welcome to Paws of Fate! This Privacy Policy explains how Kruse Consultants, LLC ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use the Paws of Fate mobile application and related services (the "Service").
By using Paws of Fate, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Service.
2. How We Use Your Information
We use the information we collect for the following purposes:
Provide and Improve the Service
- Create and maintain your account
- Generate personalized pet horoscopes using AI
- Calculate zodiac signs, moon signs, and compatibility
- Store and display your pet profiles and veterinary records
- Enable community features (posting, commenting, sharing)
- Process payments and manage subscriptions
- Provide customer support
Communication
- Send you service-related notifications (account activity, subscription renewals)
- Respond to your inquiries and support requests
- Send promotional materials (with your consent; you can opt out)
- Notify you of updates to the Service, Terms, or Privacy Policy
Security and Safety
- Detect and prevent fraud, abuse, and security incidents
- Enforce our Terms of Service and Community Guidelines
- Monitor for prohibited content and behavior
- Protect the rights and safety of our users and the public
Analytics and Development
- Understand how users interact with the Service
- Identify trends and usage patterns
- Improve existing features and develop new ones
- Test and optimize app performance
- Conduct research and data analysis
Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and prevent harm
- Enforce our legal rights and agreements
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
With Other Users
- Your public profile information (username, pet profiles you choose to share)
- Posts, comments, and photos you share publicly in the community
- Compatibility results you choose to share
You control what information is made public through your privacy settings.
Service Providers
We share information with third-party service providers who perform services on our behalf:
- Data Storage: Supabase (database and backend services)
- AI Services: Google Gemini (horoscope generation)
- Payment Processing: Stripe and/or App Store payment processors
- Analytics: App analytics services to understand usage patterns
- Infrastructure: Cloud hosting and content delivery services
- Customer Support: Support ticket and communication platforms
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Business Transfers
If Kruse Consultants, LLC is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
Legal Requirements
We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:
- Comply with legal obligations, court orders, or government requests
- Enforce our Terms of Service or other agreements
- Protect the rights, property, or safety of Kruse Consultants, LLC, our users, or the public
- Detect, prevent, or address fraud, security, or technical issues
With Your Consent
We may share your information for other purposes with your explicit consent.
4. Data Retention
Active Accounts
We retain your information for as long as your account is active or as needed to provide you with the Service.
Account Deletion
When you delete your account:
- Immediate deletion: Pet profiles, posts, comments, and photos are permanently deleted within 7 days
- 30-day retention: Your email address is retained for 30 days to allow account restoration
- Permanent deletion: After 30 days, your email and all remaining data are permanently deleted
- Backup systems: Data may persist in backup systems for up to 90 days but will not be accessible or used
Legal and Business Purposes
We may retain certain information longer if required for:
- Legal, tax, or accounting purposes
- Resolving disputes
- Enforcing our agreements
- Preventing fraud and abuse
Even after deletion, some information may remain in anonymized or aggregated form for analytics purposes.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including:
Technical Safeguards:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Secure authentication and password hashing
- Regular security assessments and updates
Organizational Safeguards:
- Access controls and employee training
- Monitoring for suspicious activity
- Incident response procedures
- Regular security audits
Third-Party Security:
- We use reputable service providers (Supabase, Google Cloud) with strong security practices
- We ensure contracts include data protection obligations
Important: However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your password and account credentials.
6. Your Privacy Rights and Choices
Account Information
- Access: You can view and update your account information and pet profiles in the app settings
- Correction: You can edit or correct inaccurate information at any time
- Deletion: You can delete your account, which will trigger the deletion process described above
Marketing Communications
- Opt-out: You can unsubscribe from promotional emails using the link in the email
- Notification settings: You can manage push notifications in your device settings or app preferences
Data Rights (Depending on Your Location)
You may have additional rights under applicable privacy laws, including:
- Right to access: Request a copy of the personal information we hold about you
- Right to portability: Receive your data in a structured, machine-readable format
- Right to deletion: Request deletion of your personal information (subject to legal exceptions)
- Right to restriction: Request that we limit how we use your information
- Right to object: Object to our processing of your information for certain purposes
To exercise these rights, contact us at info@kruseconsultants.com. We will respond within 30 days.
Do Not Track
Our Service does not respond to "Do Not Track" signals from browsers, as there is no standard for how to interpret them. However, we minimize data collection and you can control your privacy settings within the app.
7. Children's Privacy
Paws of Fate is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13.
If you are under 13: Do not use the Service or provide any information.
If you are a parent or guardian: If you believe your child under 13 has provided information to us, please contact us immediately at info@kruseconsultants.com, and we will delete that information.
Users aged 13-17: If you are between 13 and 17, you should review this Privacy Policy with your parent or guardian and obtain their permission before using the Service.
8. Third-Party Services and Links
Third-Party Integrations
Paws of Fate integrates with third-party services, including:
- Google Gemini AI: Generates horoscope content based on zodiac information
- Supabase: Stores user data and provides backend services
- Payment processors: Handle subscription payments securely
- App Stores: Apple App Store and Google Play Store manage downloads and in-app purchases
These third-party services have their own privacy policies and data practices. We encourage you to review their policies:
Third-Party Links
The Service may contain links to third-party websites, resources, or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.
9. International Data Transfers
Paws of Fate is operated in the United States and is intended for users located in the United States. If you access the Service from outside the US, your information will be transferred to and stored in the United States.
By using the Service, you consent to the transfer of your information to the United States, where privacy laws may differ from those in your country.
We take steps to ensure your information receives adequate protection, including using contractual safeguards with our service providers.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know
You can request disclosure of:
- Categories and specific pieces of personal information we collect
- Categories of sources from which information is collected
- Business or commercial purposes for collecting information
- Categories of third parties with whom we share information
Right to Delete
You can request deletion of your personal information, subject to certain exceptions (e.g., legal compliance, fraud prevention).
Right to Opt-Out of Sale
We do not sell personal information as defined by the CCPA.
Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising your CCPA rights.
How to Exercise Your Rights
To submit a request, contact us at info@kruseconsultants.com with "California Privacy Request" in the subject line. We may verify your identity before processing your request.
Authorized Agents: You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you through the app or via email
- Give you the opportunity to review the changes
Your continued use of the Service after changes take effect constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you must stop using the Service and delete your account.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.